Privacy Policy

J. Rodger Aesthetics is committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website or services.

1. Who We Are

J. Rodger Aesthetics is a professional aesthetics clinic offering advanced skin and cosmetic treatments in the UK. This Privacy Policy applies to the website: www.jrodgeraesthetics.co.uk and to all services provided.

2. What Information We Collect

We may collect and process the following personal data:

When you use our website or contact us:

Name
Email address
Phone number
IP address
Details of enquiries made via contact forms

When you book or attend a treatment:

Medical history and health-related information
Date of birth (for age-restricted treatments)
Treatment history and preferences
Payment details (not stored directly – processed securely via third-party provider)

3. How We Use Your Information

We use your personal data to:

Provide and manage appointments and treatments
Communicate with you about your bookings
Send appointment confirmations or reminders
Respond to enquiries or complaints
Maintain accurate medical records
Comply with legal and regulatory obligations
Improve our services and website

4. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we rely on the following lawful bases:

Consent – for marketing communications (where applicable)
Contract – to fulfil your bookings and provide services
Legal obligation – for record-keeping, insurance, and compliance
Vital interests – when processing health information in relation to treatment
Legitimate interests – to run and grow our business responsibly

5. How We Store and Protect Your Data

We take appropriate technical and organisational measures to secure your data, including:

Secure digital record systems
Password-protected devices and software
Limiting access to authorised personnel only
Encrypted communications when appropriate

We retain personal data only as long as necessary to fulfil our obligations or as required by law and insurance regulations (typically up to 7 years after your last treatment).

6. Sharing Your Data

We do not sell or share your data for marketing purposes.
We may share your information with:

Medical professionals (if referred or required for safety)
IT and software providers (for booking and email systems)
Legal or regulatory authorities if required by law

All third parties we work with are contractually obliged to protect your data in compliance with the law.

7. Your Rights

Under data protection laws, you have the right to:

Access a copy of the data we hold about you
Request correction of inaccurate or incomplete data
Request erasure of your data in certain circumstances
Object to or restrict processing
Withdraw consent at any time (for marketing, if used)
Lodge a complaint with the Information Commissioner’s Office (ICO)

You can exercise your rights by contacting us at info@jrodgeraesthetics.co.uk

8. Cookies & Website Analytics

Our website may use cookies to enhance user experience and collect non-identifiable information about traffic and behaviour. You can manage your cookie preferences via your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies separately.

10. Policy Updates

We may update this Privacy Policy from time to time. The latest version will always be available on our website. Significant changes will be communicated if necessary.

If you have any questions or concerns about this policy, please contact us at:
📧 info@jrodgeraesthetics.co.uk